Care Coordinator /Office Administrator in Delaware County

Broomall, PA

This role involves a combination of administrative duties, human resources management, financial oversight, and quality assurance. They manage the day-to-day operations of the office, supervise staff, and ensure compliance with relevant regulations. 

Key Responsibilities:

  • Office Management: Maintaining office supplies, equipment, and records, managing communication (phone, email, mail), and ensuring a functional and organized workspace. 
  • Human Resources: Coordinating the hiring process, maintaining employee records, managing payroll and benefits, and potentially conducting performance evaluations. 
  • Financial Management: Assisting with budget preparation, tracking expenditures, and potentially managing billing and collections. 
  • Client and Staff Coordination: Scheduling client visits, matching caregivers with clients' needs, and coordinating staffing schedules. 
  • Quality Assurance: Monitoring the quality of care provided, ensuring compliance with regulations, and implementing quality improvement initiatives. 
  • Communication and Customer Service: Interacting with clients, families, and staff, addressing inquiries and concerns, and maintaining positive relationships. 
  • Compliance: Ensuring the agency adheres to all relevant federal, state, and local regulations related to home care. 
  • Marketing and Business Development: In some cases, assisting with marketing efforts to promote the agency's services. 
  • General Administration: Performing various clerical duties, including word processing, data entry, and record keeping.